Terms of service

Welcome to EveryOnic. These Terms of Service govern your use of the EveryOnic website and your purchase of products from our online store.

By accessing our website, browsing our products, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About EveryOnic

EveryOnic is an online retail store based in Rawalpindi, Pakistan, offering products to customers through our online store.

Business Name: EveryOnic
Location: Rawalpindi, Pakistan
Email: everyonic96@gmail.com
Phone: 0337-0333268

For questions, complaints, order assistance, or other inquiries, you may contact us using the information above.

2. Use of Our Website

By using our website, you agree to:

Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Not attempt to interfere with the security or operation of our website.
Not use our website to engage in fraudulent, abusive, or unlawful activities.
Not copy, reproduce, modify, distribute, or commercially exploit our website content without our permission.

We reserve the right to restrict or terminate access to our website where we reasonably believe that a user has violated these Terms of Service or applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate and up to date.

However:

Product colors may appear slightly different depending on your device or screen.
Product packaging, appearance, specifications, or included accessories may occasionally vary from photographs.
Product availability may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions in product information.

If a significant error affects an order you have placed, we may contact you to confirm the order or provide you with available options.

4. Prices

All product prices displayed on our website are stated in Pakistani Rupees (PKR) unless otherwise indicated.

Prices may change at any time without prior notice. However, changes in price will not affect an order that has already been accepted and confirmed, except where required to correct an obvious pricing or listing error.

Any applicable delivery charges, taxes, or other charges will be communicated to you during the checkout process or otherwise before order completion, where applicable.

5. Orders

When you place an order through EveryOnic, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order is not necessarily considered finally accepted until it has been verified or processed by EveryOnic.

We reserve the right to cancel or decline an order where reasonably necessary, including in circumstances such as:

The product is unavailable.
There is an obvious pricing or product information error.
We are unable to verify the order or customer information.
We suspect fraudulent or unauthorized activity.
The requested delivery information is incomplete or inaccurate.
Circumstances beyond our reasonable control prevent fulfillment.

If we cancel an order for which payment has already been received, we will process an applicable refund according to our Refund Policy.

6. Customer Information

You are responsible for providing accurate information when placing an order, including your:

Full name
Delivery address
Phone number
Email address, where requested
Payment information, where applicable

EveryOnic is not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated information supplied by the customer.

7. Shipping and Delivery

We deliver orders according to the shipping options and estimated delivery times communicated on our website or during checkout.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays, strikes, security conditions, incorrect addresses, or other unforeseen circumstances.

Once an order has been handed over to the relevant courier or delivery service, delivery may also be subject to the courier's operating procedures.

For complete information regarding delivery charges, estimated delivery times, and other shipping matters, please refer to our Shipping Policy.

8. Cash on Delivery and Payment

Where Cash on Delivery (COD) is available, customers agree to pay the full amount due at the time of delivery.

Where online payment is available, payments may be processed through the payment methods offered on our website.

We do not knowingly store complete payment-card information when payment processing is handled by a third-party payment provider. Payment processing may be subject to the terms and privacy policies of the relevant payment provider.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Refund and Return Policy.

Before returning a product, customers should contact EveryOnic using the contact information provided on our website and follow the applicable return instructions.

Certain products may not be eligible for return or exchange where permitted by applicable law and as specified in our Refund Policy.

Nothing in these Terms is intended to remove or restrict any rights that cannot legally be excluded under applicable law.

10. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as reasonably possible.

We may request photographs, videos, order information, or other reasonable evidence to help us investigate the issue.

Depending on the circumstances and our applicable policies, we may offer a replacement, exchange, repair, refund, or another appropriate solution.

11. Intellectual Property

Unless otherwise stated, the content available on the EveryOnic website, including:

Logos
Brand names
Product descriptions
Photographs
Graphics
Website design
Text
Other original materials

is owned by or licensed to EveryOnic and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use or integrate with third-party services, including payment processors, courier companies, analytics services, advertising services, Shopify, and other service providers.

Third-party services may have their own terms and privacy policies. EveryOnic is not responsible for the independent policies, practices, or availability of third-party services.

Our website may also contain links to third-party websites. These links are provided for convenience, and we do not necessarily endorse or control the content or services provided by those websites.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, hosting issues, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, EveryOnic will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability cannot reasonably be attributed to EveryOnic.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

15. Force Majeure

EveryOnic will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or telecommunications failures, security incidents, civil disturbances, or other events beyond our reasonable control.

16. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan, subject to any mandatory consumer protection rights and other applicable legal requirements.

Any dispute arising from your use of our website or purchase of our products will be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts or authorities.

18. Customer Complaints and Dispute Resolution

If you have a complaint or concern regarding an order, product, delivery, payment, or our services, please contact us first so that we can attempt to resolve the matter directly.

You can contact EveryOnic at:

Email: everyonic96@gmail.com
Phone: 0337-0333268
Location: Rawalpindi, Pakistan

We will make reasonable efforts to review and respond to customer complaints.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, and protect personal information.

Please review our Privacy Policy before placing an order.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website, constitute the terms governing your use of EveryOnic and your purchases from our store, to the extent applicable.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.